Thank you for choosing Resanskar.com. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products and services. This Refund Policy outlines our guidelines for refunds and returns.
1. Eligibility for Refunds
We offer refunds in the following situations:
a. Product Defects: If you receive a product that is damaged, defective, or not as described on our website, please contact us within [number of days] days from the date of delivery.
b. Non-Delivery: If you do not receive your order within the specified delivery time, please notify us as soon as possible.
2. Refund Process
To request a refund, please follow these steps:
a. Contact Us: Send an email to [Contact Email] or use the contact form on our website. Provide your order number, a detailed description of the issue, and any supporting evidence such as photos.
b. Review: We will review your request and may request additional information if necessary.
c. Approval: If your request is approved, we will initiate the refund process. You will receive your refund via the original payment method, and the time it takes for the refund to reach your account may vary depending on your payment provider.
3. Non-Refundable Items
The following items are non-refundable:
a. Services: Refunds are generally not available for services unless there are specific circumstances that warrant a refund, as determined by our discretion.
b. Downloadable Digital Products: Digital products that have been downloaded are not eligible for refunds.
4. Contact Us
If you have any questions or need further assistance regarding our Refund Policy, please contact us at [Contact Information]. We are here to help and address any concerns you may have.
5. Changes to Refund Policy
We reserve the right to make changes to our Refund Policy. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.